Recent Blog Posts

Before Crafting Your 2018 Budget, Ask Yourself These Questions

With the next year coming in just a couple of months, you all are working on your budget for 2018, right? If not, you should be. How can you get where you want to go if you don’t know where you are going? What can make budgeting more compelling is crafting a simple set of understandings as the basis for your business. These understandings will help you build a simple business plan, which makes budgeting for the next year easier and more compelling.

7 Innovative Ways to Add Windows into Home Remodels

It helps a living space feel more expansive and can also improve the mood of the occupants. Adding windows or patio doors into a home can be more than just filling a rectangular space with a piece of glass. Check out these 7 innovative ways to add windows and patio doors into your next home remodeling project: 1. Clerestory or stacking windows Placing windows above eye level helps diffuse light entering the room and maintains privacy.

4 Ways to Exceed Expectations

Many years ago, I began thinking about the subject of exceeding expectations. I would field phone calls from upset clients or listen to team members’ frustrations and I found that most of the time the root of the problem lay in expectations that were set but not met. Because of this dynamic, I began to train, coach, and write about the topic. Over time, I developed the following simple guidelines to help create, and then exceed, expectations.

Must-Haves for a Comprehensive Contract

Unless you have someone on staff who can do a Vulcan mind-meld with your customer, odds are you and your potential client will clash about something you thought you had agreed on. When that happens, you’re almost certain to refer to the contract, so the better it is, the greater the likelihood that you’ll avoid problems later. Dennis Dixon, a builder and consultant based in Flagstaff, Ariz.

Don't Want to Take Small Jobs? You Should. Here's How to Do Them While Keeping the Big Projects

Many remodeling companies and custom home builders have a niche. Some companies love the big jobs. Some prefer more modest work. The one thing that most companies don’t like to deal with are the service jobs, the tiny jobs, that good clients call with. If you don’t want to deal with service jobs, then don’t do the meat-and-potato projects. Your clients look to you and your company to provide them with solutions to their problems. The fact is you should be happy they feel that way about your company!